We strive to provide the best experience for our users, be it by sharing comprehensive resources, a slick and performant UI, or our responsive Support team.
Having said that, we understand that there is always room for improvement and we're always ready to gather user feedback!
Feedback Portal
All our users can share their feedback on feedback.koinly.io. We use Canny for user input - you can create new posts with your ideas for improvements and/or upvote already existing posts created by other users.
Some of our most voted requests include:
Backup or version control
https://feedback.koinly.io/feature-requests/p/backup-or-version-control
2FA / MFA options
https://feedback.koinly.io/feature-requests/p/2fa-mfa-options
Delete a specific CSV file from a wallet
https://feedback.koinly.io/feature-requests/p/delete-a-specific-csv-file-from-a-wallet
Be sure to visit our Feedback Portal and upvote the most important requests for you as well. Our product team is constantly monitoring the most voted-on requests and considers them when designing our roadmap.