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CSV import: Unknown file - Unable to import this file automatically
CSV import: Unknown file - Unable to import this file automatically
Carl avatar
Written by Carl
Updated over 3 months ago

There are several possible reasons for receiving the error 'Unable to import this file automatically':
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The file exported from the exchange/wallet is incorrect

Check the Integrations page to make sure the correct files have been downloaded and the instructions have been followed correctly.

The file is correct but the error is still happening

If the files are correct, check our feedback portal for any known issues with that particular exchange/wallet - Canny | Koinly

The file is from an unsupported exchange

If the file is from an unsupported exchange (not found on the Integrations page), see How to create a custom CSV file with your data

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