Which payment methods do you accept?
You can pay for a Koinly plan using a credit/debit card or cryptocurrency.
Paying with crypto
To pay with crypto, click this tab after selecting your chosen plan:
After clicking 'Buy now', you will be redirected to your payment provider, Coinbase Commerce to process the payment.
More information and guidance on paying via Coinbase Commerce can be found here:
My crypto payment is frozen/has been processing for a long time
If your crypto payment has been processing for a long time or seems to be stuck, try refreshing the Plans page on Koinly to see if the plan now has a green 'tick':
If it does, your payment has been processed successfully and you can close the Coinbase Commerce window.
If the crypto has been taken from your wallet but the plan has not been activated, contact the Koinly team at [email protected] so they can take a look for you.