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  1. Koinly Help Center
  2. Importing data
  3. Common issues

Common issues

  • CSV import: Unknown file - Unable to import this file automatically
  • CSV import: timestamps are not in UTC timezone
  • Bitcoin, Litecoin, Cardano: No transactions or few txns imported
  • CSV Import: Unable to read the file, file is invalid
  • API sync: "API has been upgraded" warning on the troubleshooting page
  • API sync error: Access denied. Check your API keys or try reconnecting the wallet
  • CSV import: Skipped rows and errors in the summary
  • Can I avoid adding some wallets that I don't want to include in my reports?
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